We ship duty free to Canada and the United States.
Our free shipping threshold in North America is $75. Any orders under this amount are subject to a flat rate of $10.
Live somewhere else? Shoot me an email and I’ll look into options.
Returns
All of our products are printed on demand for zero waste, so our official policy is no refunds, no returns. That said, we want people to be happy walking around the world in our designs, so we do have the following exceptions:
If the print job is lousy, shoot us some photos. If we agree that it’s not right, we will offer a reprint or refund.
If your item arrives and the color or size isn’t going to work for you, you can ship it to me at your expense, and I’ll send you a replacement as soon as it arrives, as long as it’s in new condition that I can resell.
Need help?
Contact me at robin@sustainablesteps.ca with any questions, anytime.